This is the 4th bangle I have purchased and I am always so impressed by the customer service and quality. I have ordered one for a friend that had just walked through a difficult miscarriage after years of trying to conceive, one for a recent nursing school graduate and you were so kind to customize it just right! one for my cousin who's 3 month old daughter was diagnosed with cancer, and this is for a friend who is walking a horribly difficult road with some very bad decisions her husband made. She is now a single mom and has been left shattered. I pray this bracelet brings her some joy in this uncertain and difficult time. Thank you for using your gifts to bless so many!